Genpact Walkin Drive in Bangalore For BE, B.Tech Freshers - 2nd to 4th April 2014. Genpact India walk in drive in Bangalore for freshers and experienced on 2nd, 3rd, 4th April 2014. BE, B.Tech graduates with 0 to 5 years experience can attend this walkin drive which is going to happen from 2nd April to 4th April 2014.
| Company Name | Genpact India |
| Qualification | BE, B.Tech |
| Experience | 0 - 5 Years |
| Location | Bangalore |
| Job Role | Technical Support Engineer(Voice) |
Job Description:
- Answer calls and assess customers' technical support needs and handle/route accordingly.
- Identify and provide input on unique or recurring customer problems.
- Sort out technical and some of the basic technical issues based on FAQs.
- Update customers about product line and service offerings, current products and technologies.
- Maintain accurate call logging and tracking into Call support database.
- Classification of issues and root causes correctly and accurately.
- Candidate should be OK with Hyderabad as work location.
Desired Profile:
- Possess excellent communication skills and the ability to work with diverse range of people.
- Analytical, articulate, result-oriented, able to perform under pressure and provide excellent follow up.
- Good organizational, interpersonal and reporting & documentation skills.
- OK for 24X7 Shifts.
- Please carry CV , Photograph & ID Proof
Walkin Details:
Walk-in Date: 2nd - 4th April 2014
Walk-in Time: 10:00 AM - 6:00 PM
Venue:
Block B, Building 2,
Salarpuria Softzone,
Outer Ring Road,
Bellandur, Varthur Hobli,
Bangalore.
Contact Person : MASOOD
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