JPMorgan Hiring for Freshers and Experienced in Mumbai- April 2014. JPMorgan Job Openings in Mumbai. JPMorgan Job Openings for Coustomer Service Position. Eligible and Interested candidates can apply for this position.
| Company Name | JPMorgan Services India Pvt. Ltd |
| Qualification | Any Graduate |
| Experience | 0 - 5 Year |
| Job Location | Mumbai |
| Job Role | Coustomer Service Process |
Job Description:
- As an Analyst, you will be working in an Outbound call environment striving to minimize and prevent losses resulting from high risk and fraudulent monetary and non-monetary transactions.
- You will work under general supervision and demonstrate some judgment capability to review and/or investigate routine risk transactions or reports in accordance with rules outlined by DCFP Management.
- In accordance with departmental procedures and Federal Regulations, you will take proactive measures to prevent losses through blocking ATM/debit cards, analyzing suspicious account activity and properly reporting and categorizing activity that has created loss exposure.
- You will operate in a team environment and will communicate directly with customers as a primary component of your job responsibility.
- You will also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions.
- There will be multiple shifts available during the day, evening and overnight hours.
- These hours will include both Saturday and Sunday as part of your regular work week.
- This is a blended process where you will be required to make outbound calls to customers' up to 25% of the time.
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