Schneider Hiring for Technical Support Representative in Bangalore. Schneider Job Openings in Bangalore for Technical Support Representative Position. Candidates must have 1 to 4 years of experience in IT field. Interested and Eligible candidates with qualification BE, B.Tech are requested to apply online through the below provided link for this position.
Company Name | Schneider Electric |
Qualification | BE, B.Tech |
Experience | 1 - 4 Years |
Job Location | Bangalore |
Job Role | Technical Support Representative |
Job Description:
- We are currently seeking a Technical Support Representative – Jr to join our Customer Care Center Department .
- Reporting to the Technical Team Leader, you will be focusing on to resolve technical support L1 issues in a world class inbound customer service environment and to enhance our customer’s experience by always exceeding their expectations.
Responsibilities:
- Responsible for providing L1 Support and answering incoming telephone calls, alerts, web based incidents and prioritising customer’s support needs.
- Work effectively with the Global Customer Solutions Team and other functions to ensure the most proactive technical
Qualification:
- B.E/B.Tech with 1-4 years of experience working as Service Desk Analyst.
- Previous Technical Support or IT environment experience desirable Proven experience with loop tuning
- Working knowledge of major operating systems (Microsoft) Optional)
- Working knowledge of networking technologies (TCP/IP) Optional.
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