Technical Support Jobs 2014| Genpact Walkin Drive in Hyderabad From 7th to 11th April 2014. Genpact Job Opening for Technical Support(Voice) Positions. BE, B.Tech Freshers and Experienced Candidates are eligible to attend this walkin drive. Genpact Job Walkins in Hyderabad Location. Eligible candidates are directly walkin to below mentioned address with your CV , Photograph & ID Proof.
Company Name | Genpact |
Qualification | BE, B.Tech |
Experience | 0 - 5 Years |
Job Location | Hyderabad |
Job Role | Technical Support(Voice) |
Job Description :
- Excellent Opportunity for FRESHERS + EXPERIENCED.
- Answer calls and assess customers' technical support needs and handle/route accordingly.
- Identify and provide input on unique or recurring customer problems.
- Sort out technical and some of the basic technical issues based on FAQs.
- Update customers about product line and service offerings, current products and technologies.
- Maintain accurate call logging and tracking into Call support database.
- Classification of issues and root causes correctly and accurately.
Desired Profile:
- Possess excellent communication skills and the ability to work with diverse range of people.
- Analytical, articulate, result-oriented, able to perform under pressure and provide excellent follow up.
- Good organizational, interpersonal and reporting & documentation skills.
- OK for 24X7 Shifts.
Walkin Details:
Walkin Date: 7th - 11th April 2014Walkin Time: 10 AM to 2 PM
Venue:
14-45,IDA Uppal
Opp. NGRIHabsiguda
Hyderabad.
Contact Person : Manasa
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