Unisys Joint Campus Drive in Bangalore, Hyderabad On 30th April 2014. Unisys Job Openings in Bangalore and Hyderabad. Unisys Job Openings for Service Support Representative Position. BA, B.Com, BBM, BCA, B.Sc, M.Sc, MCA , Diploma Freshers are eligible fot this drive. Interested and eligible candidates can Register online for this drive.
| Company Name | Unisys |
| Qualification | BA, B.Com, BBM, BCA, B.Sc, M.Sc, MCA , Diploma |
| Experience | Freshers |
| Job Location | Bangalore, Hyderabad |
| Job Role | Service Support Representative |
Job Description:
- Responsible for obtaining required information from service requesters, querying clients to ensure accurate
- product identification, and logging the information into proper call management system.
- Works independently or cooperatively as a member of a team under the direction of a team leader or manager.
- Primarily interfaces with clients, service delivery units, immediate management and other team members to ensure an accurate service request is routed to the appropriate service provider.
- Responsible for determining service entitlement by reviewing contract, generating contracts for time & material service if request is not under contract, or at field management request, providing grace periods on certain products while contract is in process.
- Locating, securing and coordinating shipping and receiving of critical parts from factories, repair centers,
- reclamation centers or unmanned locations to meet client service request;
- Working with field personnel to identify and correct parts inventory shortages/overages to maintain optimum parts inventory levels.
Qualifications:
- Education PUC & Above
- Excellent verbal and written communication.
- Willingness and ability to work in shifts (24 x 7).
- Multitasking and coordination skills
- Team Player.
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
Core Competencies:
- Communication skills - written and verbal
- Ability to work in a pressurized environment and able to deliver against a tight timescale.
- Act independently and be self motivated
- Excellent Problem Solving and Customer Service Skills
- Drive for results
- Attention to Detail
- Customer Focus
Interview Process:
- First Round: Spoken English Test (SET)
- Second Round: Written English Test (WET)
- Third Round: Written Test (IQ)
- Fourth Round: Listening Comprehension Test
- Fifth Round: Technical Test (PC Hardware)
- Sixth Round: Communication & Operations Round
- Seventh Round: HR Interview and Final discussion
Off Campus Details:
Off Campus Date: 30th April 2014Time: 10 AM
Venue:
Dev Bhoomi Institute of Technologhy,
Navgaon, Manduwala,
Chakrata Road, Dehradun.
Unisys Joint Campus Drive 2014
Register Here
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