HCL Walkin Drive for 2013 Passout freshers On 27th May 2014

HCL Walkin Drive for 2013 Passout freshers On 27th May 2014. HCL Job Openings in Chennai for freshers. HCL Job Opening for Trainee Position. Only 2013 Batch BE, B.Tech, Diploma Freshers are eligible to attend this drive. Interested and eligible candidates Can directly walkin to below mentioned address. 

Company Name	HCL Technologies
Qualification	BE, B.Tech, Diploma
Experience	Freshers
Job Location	Chennai
Job Role	Trainee

Job Description:

• Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
• Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
• Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
• Administer and provide User account provisioning & activities
• Assign work orders / incidents to appropriate support teams and follow up until closure.
• Route problems to internal 2nd and 3rd level IT support staff
• Escalate complex problem to appropriate support specialists
• Routine maintenance updates with other IT staff and business units
• Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
• Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
• Identify, evaluate and prioritize customer problems and escalations
• Participate in on-going training and departmental development
• Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support.

Desired Profile:

• 2013 B.tech/BE/ Diploma Engineering (Branches - EEE, CS, IT, ECE, E&I) /GNIIT(after 12th 3yr course)/BCA/BSc
• 50% throughout in academics
• No standing arrears
• Willing to relocate anywhere in India/Abroad
• Willing to sign the bond as applicable
• Willing to work in 24*7 environment
• CTC: 1.80 LPA 

Walkin Details:

Walkin Date: 27th May 2014

Walkin Time: 9 AM - 11 AM 

Venue:

CMR Engineering College, 

Medchal Road, Kandlaykoya, 

Hyderabad, Seethariguda, 

Andhra Pradesh 502401.

A Brief about HCL :

HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing and a transformational enterprise, HCL's diverse range of hardware and software offerings span a wide array of focused industry verticals. The HCL team consists of 88,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India.

Filed Under: B.Tech, BE, Diploma, Freshers Jobs, HCL, Jobs in Chennai, Walk-Ins on Wednesday 21 May 2014