IBM Walkins in Bangalore and Hyderabad On 10th May 2014

IBM Walkins in Bangalore and Hyderabad On 10th May 2014. IBM Jobs in Hyderabad, Bangalore For Technical Support Associate. Must have 0 to 4 years of experience to attend this walkin drive. Interested candidates can directly appear for the walkin interview along with the below mentioned mandatory documents.

Company Name	IBM
Education	Any Degree, Diploma
Experience	0 to 4 Years
Location	Bangalore, Hyderabad
Job Role	Technical Support Associate
Industry	IT/Software

Job Description:

• Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Must have technical experience and skills in the areas of problem determination, creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.
• Understanding of operating systems

Eligibility Criteria:

• Freshers/ (Experienced up to 4yrs)
• Bachelor's Degree/  Diploma (12+3) -15 Years education Mandatory.
• Fluency in Communications Skills (both spoken and written)/ soft skills
• Excellent Communication skills

Additional Information:

working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.

MANDATORY DOCUMENTS TO BE CARRIED:

• Updated Resume
• Copy of this Job Posting is Mandatory
• Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original

Walk-in Details:

Date: Walkin Interview on 10th May from 10 AM till 2 PM.

Hyderabad Walk-in Venue:

BM India Pvt Ltd, IBM Tower,

3B, MindSpace, Survey No. 64,

APIIC Software Layout,

Madhapur, Hyderabad-560081

Bangalore Walk-in Venue:

IBM India Private Limited,

Embassy Golf Links . D Block .

Bangalore 560071

Contact Person: Vinay/ Yogendra/ Shravan

If this job doesn't suits your qualification or profile then register at IBM careers site:  IBM Registration Link

Filed Under: Any Graduate, Diploma, Freshers Jobs, IBM, Jobs in Bangalore, Jobs in Hyderabad, Professional Jobs, Walk-Ins on Wednesday 7 May 2014