Tech Mahindra Walkin drive in Pune From 12th to 15th May 2014. Tech Mahindra Job Openings in Pune fro freshers and experienced candidates. Tech Mahindra Job Openings for Technical Support International Voice Process Position. BE, B.Tech and Any Graduate freshers are eligible to attend this drive. Interested and eligible candidates directly walkin to below mentioned address.Candidates are required to carry their CV along with a Photo Id Proof.
Company Name | Tech Mahindra |
Qualification | BE, B.Tech, Any Graduate |
Experience | 0 - 3 Years |
Job Location | Pune |
Job Role | Technical Support International Voice Process |
Job Description:
- Excellent communication skills in English - both spoken and written & good presentation skills
- Good knowledge of Telecom Infrastructure Technologies LAN / WAN / Routers / Switches / Hubs / Networks etc.
- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets
- Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams
- Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/Technicians/Other teams
- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs
- Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
- Ability to work effectively in a team environment and collaboratively with other departments
- Ability to review and analyze customer needs and provide appropriate client options/solutions
- Ability to manage a demanding workload
- Any Graduate Can Apply .
- Freshers Can also apply.
- Should be open to working in shifts (including night shifts) & 24*7 working environment
Skill Set:
- Excellent communication skills, both oral and written
- Ability to work a flexible schedule
- Basic telecom Knowledge
- Basic Excel Skills
Walkin Details:
Walk-in Date: 12th - 15th May 2014Walkin Time: 11 AM - 1 PM
Venue:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor),
RMG Room, Phase 3,
Hinjewadi, Pune.
Contact Person: Sunil R
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