IBM Walkin Drive for freshers in Gurgaon from 3rd to 7th June 2014. IBM Job Openings in Gurgaon for Technical Support Associate and SR Technical Position. BE, B.Tech Freshers are eligible to attend this drive. Interested and eligible candidates can directly walkin to below mentioned address.
Company Name | IBM India |
Qualification | Any Graduate, PG |
Experience | 0 - 4 Years |
Job Location | Gurgaon |
Job Role | Technical Support Associate |
Job Description:
- Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
- Remote Infrastructure support delivery
- perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- has technical experience and skills in the areas of problem determination, creativity and analysis.
- Ability to meet a set of defined account agent productivity measurements.
- Understanding of operating systems
Desired Profile:
- Freshers/ (Experienced up to 4yrs)
- Btech /BE ( except IT and CS stream )
- Bachelor's Degree/ Diploma (12+3) -15 Years education Mandatory.
- Fluency in Communications Skills (both spoken and written)/ soft skills
- Excellent Communication skills
- working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported.
Documents To be Carried:
- Updated Resume
- Copy of this Job Posting is Mandatory
- Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
Walkin Details:
Walkin Date: 3rd to 7th June 2014Walkin Time: 11 AM - 4 PM
Venue:
IBM India Private Limited,
Unitech Cyber Park
SEctor - 39 , Gurgaon - 122001.
Contact Person: Deepti Panjabi
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