Openings for Technical Support Associate at IBM @ Bangalore & Hyderabad

The International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States.

Qualification: Bachelor's Degree/ Diploma

Experience: 0 - 2 years

Job Location: Bangalore, Hyderabad

Job Role: Technical Support Associate

Skills Required:

* Ability to identify basic hardware parts and aware of basic hardware concepts

* User level familiarity with at least one e-mail client - Outlook, Notes etc.

* Skilled in commercially standard software applications and major desktop operating systems.

* Awareness of basic networking concepts and technologies.

* Questioning skills /probing skills, as relevant to the issue and level of the caller

* Fluency In Communications Skills (both spoken and written)/ soft skills

* Shifts will 24x7 in nature and can vary depending on geographies supported

Eligibility:

* Bachelor's Degree/ Diploma ( 15 Years + education) 

Required:

* Bachelor's Degree

* Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

* Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

* English: Fluent

Apply Online

Filed Under: BPO Jobs, IBM on Tuesday, 24 June 2014