Tech Mahindra Off Campus Drive For 2014 / 13 / 12 Passouts : On 25th June 2014 @ Hyderabad

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and business support services to the telecommunications industry. Tech Mahindra is a part of the Mahindra Group conglomerate.

Greetings to JWJOBS from Sphoorthy Engineering College.

This is to inform you that Sphoorthy Engineering College has been given the responsibility of organizing & coordinating an “Off-Campus Recruitment Drive" for "Tech Mahindra" for B.Tech – 2012, 2013 & 2014(CSE,ECE,IT,Mech & Civil ) Candidates on 25th June 2014 (Wednesday).

Job Title: Team Member/Sr. Team Member – Technical Support, Voice Process

Qualification: B.Tech (ECE, CSE, IT,MECH & CIVIL) – 2012, 2013 & 2014Batch

Job Responsibilities:

* Answer calls and assess customer's technical support needs

* Provide 1st level technical support for basic operations using documented procedures and available tools

* Resolve customer issues, or escalate when necessary

* Follow-up on issues and inform customer about the status

* Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions

* Provide system administration or product support

* Support other team members on difficult calls

* Participate in process improvement initiatives

Skill Set:

* Graduate (including B.E./B.Tech) with 0-4 years experience

* Excellent English communication skills

* Willing to work in night shifts

* Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP

* Transportation Boundary : Within 35 km radius from Hitec city

Mandate Documents to carry for the recruitment process:

1. 2 Resumes

2. 2 color passport photos

3. 10th marks sheet (Photo copy)

4. Intermediate marks sheet (Photo copy)

5. B.Tech marks sheets

Wear in formal dress only

***Without which you are not allowed into the campus recruitment process***

Selection Process :

* Personal Introduction Round

* Aptitude Test

* Typing Test

* Voice & Accent Round

* 2 rounds of personal interview.

Date Of Interview: 25th June 2014 (Wednesday).

Reporting Time: 8.30 am

Venue:
Sphoorthy Engineering College,
Nadergul Village, Near Vanasthalipuram,
Sagar Road, Saroornagar Mandal,
Hyderabad. Pincode: 501510.

Tel. No. 08415 201137, 201138
Fax : 08415 201136 (M) 9963111840,9392119392,9392118884.
Bus Route No: 277 N (Koti - Nadergul)

Contact Person: Mr.B.Sumanth Kumar – Manager Corporate Affairs

NOTE: NO REGISTRATION FEE

Filed Under: BPO Jobs, Jobs in Hyderabad, Tech Mahindra on Tuesday, 24 June 2014